Privacy statement

Straddie Chamber of Commerce (SCC) is committed to helping you protect your privacy. SCC will take all reasonable steps to protect the privacy of individuals as required by the Information Privacy Act 2009 and the Information Privacy Principles contained in that Act.

Collecting your personal information

When collecting your information, SCC will:

• tell you what purpose we will be collecting the information
• tell you what information is necessary to access SCC’s products and services, including payments and transactions
• tell you when the information needs to be passed on to SCC’s contractors and agents who carry out activities on SCC’s behalf
• not ask for or collect any personal information about you unless it is necessary to conduct business and meet statutory and regulatory obligations
• not pass the information on to other entities without consent unless it is required by law, is necessary for research or the compilation or analysis of statistics in the public interest.

Using your personal information

When you provide SCC with your personal information, SCC will:

• use the information to help you use SCC services
• gather the data for analysis
• comply with record keeping obligations under the Local Government Act 2009 and Public Records Act 2002.

Disclosing your personal information

Chamber will not disclose your personal information to any other person or organisation unless one of the following reasons applies:

• you have given your consent to do so
• SCC is required by law or authorised to do so under a law
• there are grounds to believe disclosure will prevent a threat to life or health
• that person or organisation is providing a service to SCC and is required to maintain the same or comparable privacy principles.

Security of your personal information

SCC is committed to protecting the security of the personal information you provide.  When handling your personal information SCC will:

• take reasonable steps to ensure that information we collect, use or disclose is securely stored
• store information in password-controlled servers with limited access
• monitor transmissions sent to or from SCC for quality control and systems administration
• protect your personal information from loss or misuse and from authorised access, disclosure, alteration or destruction
• operate secure servers, including but not limited to Secure Socket Layer (SSL) 128-bit encrypted connection methods.

Accessing, correcting or updating your information 

You can access the personal information that you give us in accordance with our obligations under the Right to Information Act [PDF, 1.0MB] / Information Privacy Act 2009.

SCC will take all reasonable steps to correct and update your personal information or remove it if it is no longer needed.

Email and other electronic notices

By registering for e-services and in making submissions online you consent to SCC providing any information to you regarding the services in electronic form. SCC may provide such information to you via email at the email address you specified. If you do not consent to receive any notices electronically, you must discontinue your use of the services. SCC reserves the right to terminate your access to and use of the e-services or any portion thereof at any time, without notice.

Disclaimer

The materials presented on SCC websites are distributed as an information source only, provided solely on the basis that readers will be responsible for making their own assessment of the matters discussed herein and are advised to verify all relevant representation, statements and information. The SCC does not accept liability to any person for the information or advice provided in this website or incorporated into it by reference or for loss or damages incurred as a result of reliance upon the material in this website.

Copyright

All information, files (whether text, code, image (include moving images) graphic or sound in any machine or human readable format) and other material obtained or able to be viewed by accessing this, or any part of this website (website "material") is subject to copyright. Unless expressly provided otherwise, all website material is the property of SCC.

SCC grants to you the right to reproduce website materials for non-commercial purposes, provided the ownership of the material by SCC is acknowledged and the material is not altered substantially. Where any material is expressly stated as not being the property of SCC, the SCC does not, or does not purport to, allow, encourage or otherwise permit the copying or dissemination of the material (other than in the course of viewing this website) and permission must be obtained from the copyright owner.

Community input on Chamber websites

SCC provides information online about community organisations, groups and individuals who contribute to the cultural, social, educational, recreational and economic interests in the North Stradbroke Island.

These online community listings will include self-managed details of the organisation and/or events and will be provided free of charge. To be included on the website, an eligible group, organisation or individual must apply by completing an online form.

However, the Chamber has the sole discretion to determine eligibility for inclusion. Chamber may refuse to include a group organisation or individual from listing or may remove a group organisation or individual from listing at any time for any reason whatsoever, without prior notice.

If your group or organisation fits into one of the following categories, you may be eligible to use the services provided on the Chamber websites:

• Association
• Charity
• Club
• Common Interest
• Community service
• Educational
• Entertainment
• Government
• Health or medical
• Local Business
• Markets
• Museum and Heritage
• Religious
• Retail
• Shows, festivals
• Society
• Sport
• Support service.

Information for Inclusion

The website is intended for use by anyone in the community and therefore all content must conform to standards below. These standards may be varied by Chamber from time to time without notice. Chamber will determine if information meets the standards and may refuse to include any information, at its absolute discretion. On the basis that the content is suitable, community members are most welcome to contribute to Chamber's community directory, forums, events calendar and Facebook and Twitter applications.

The websites cannot be used to promote:

• Adult services
• Illegal activities
• Groups that promote activities that are illegal
• Hate groups
• Groups that incite or encourage distrust or intolerance of other groups or individuals.

Content will not be placed on the websites that is:

• Offensive
• Violent
• Sexually explicit or suggestive
• Supportive of illegal, immoral or unethical behaviour or actions
• Misleading
• Personal
• Discriminatory (e.g. racist or sexist)
• Defamatory
• Confidential or private
• Promotion of services that do not contribute to the cultural, social, educational, recreational or economic interests of North Stradbroke Island.
• Otherwise unlawful (e.g. election material).

Most content contributed by the public is moderated by SCC's web team before being published to the web, except forum and social networking posts, which are post moderated as soon as possible within normal working hours. These may be deleted if deemed inappropriate.

Accuracy of information

It is the responsibility of each group and individual submitter to ensure that all information provided about the group and events of the group appearing on the website is up-to-date and accurate.

SCC takes all reasonable care when reproducing information on the website but does not provide any guarantees for the validity, reliability, timeliness or accuracy of services or information on the SCC websites.

By providing information to SCC for inclusion on the Chamber websites, each group, organisation or individual waives and releases SCC to the full extent permitted by law from any and all claims relating to the usage of the material made available through the website or the views expressed. In no event shall SCC be liable for any incident or consequential damages resulting from use of the material.

Political and election advertising

Chamber is prohibited from publishing or distributing election material during an election period by the Local Government Act 2009, its associated regulations and Chamber policies on advertising expenditure. There are also requirements under the Local Government Electoral Act 2011 which prohibit the publication of misleading material. Chamber policy also states that it must not, during the period of three months preceding an election of the local government, place advertisements which seek to influence support for particular candidates, groups of candidates or potential candidates in the election. All advertising must be accurate, truthful, fair, impartial, lawful and proper.

North Stradbroke Island on Social Media

You can follow North Stradbroke Island’s official social media pages shown in the footer of this website,

All North Stradbroke Island social media accounts are managed and monitored by the Chamber's Digital Agency REBORN, and can be contacted during business hours and as needed during certain scheduled events.

How to Contact Us

We welcome your comments, questions and service requests. Formal service requests can only be lodged via Chamber’s Facebook Message Inbox and will be attended to by our customer service team during business hours.

What We Expect from Users

When visiting our social media pages, please be respectful of other users and their opinions. Do not reveal any personal or sensitive information about yourself or others on these pages, including naming Chamber officers. Nuisance behaviour including (but not limited to) making offensive or defamatory comments, the use of obscene language, bullying or harassment, posting spam or making defamatory statements will not be tolerated. Any post or comment that is deemed at the discretion of Chamber to be a violation of these terms will be hidden, and continued violation of these rules will result in a permanent ban of the individual or individuals involved from our social media accounts. Chamber staff may also occasionally close comments on some posts to prevent harmful, defamatory or otherwise unlawful user contributions from being made.

Social Media Disclaimer

Although we take care in producing the content for Chamber’s social media pages, it does not guarantee that the information is accurate, complete or current and that the data is free from defects or malicious code such as viruses. Chamber is not liable or responsible for any loss, damage or costs (however it was caused) that you incur in connection with the use of our social media pages or any website it links to or any information being inaccurate or incomplete. North Stradbroke Island posting a link to a third-party website does not represent an endorsement or formal approval of that site, its operators, or any particular content on that site.